TIME CHANGE: 3 pm EST June 18
Purpose/Objective: We will discuss how to connect with animal owners to help them cope with grief and loss during euthanasia and depopulation events.
The human element is a significant concern in emergency response because depopulation/euthanasia can exert long-lasting emotional and financial costs on animal caregivers and owners. During times of high stress and emotions, owners value a professional who is knowledgeable, competent, AND relatable—listens to them, acknowledges their insight, is flexible, and compassionate (demonstrates empathy).
This webinar will begin with a case study of the human dimensions of the 2001 FMD Outbreak in the UK from Dr. Doris Olander, DVM USDA APHIS-VS (Madison, WI) who was involved in the response. It will be followed with brief presentations from three other panel members on techniques for helping owners deal with grief and loss; knowing how to de-escalate a situation; and monitoring emergency personnel for emotional burnout and psychological distress. The presentations will be followed by a Q&A with panel members.
Panel Members:
- Dr. Doris Olander, DVM with USDA APHIS Veterinary Services.
- Dr. Phyllis Erdman, Professor in Counselling Psychology at Washington State University and author of a soon-to-be-published book on helping animal owners cope with grief and loss (Fall, 2019).
- Dr. Elizabeth Strand, Clinical Associate Professor in the Colleges of Social Work and Veterinary Medicine at the University of Tennessee-Knoxville who is launching a new certificate program in veterinary social work for animal health professionals this summer.
- Florence Soares-Dabalos, grief counselor at UC Davis who works with veterinary faculty on helping animal owners cope with grief and loss.
Webinar: June 18, 2019 3 PM EST
Participant Webinar Instructions
The webinar begins at 3:00 PM Eastern Time on June 18, 2019; you may join the conference 10 minutes prior.
Step 1: Dial into the conference.
Dial-in: 1-877-369-5243 or 1-617-668-3633
Access Code: 0878236##
Need an international dial-in number? Need an international dial-in number?
Step 2: Join the conference on your computer. Entry Link: https://ems8.intellor.com/login/815723 When you access the entry link above, you will be provided a choice – to install the WebEx plug-in for your preferred browser or to join the web conference using a temporary path. Either option is acceptable. Need technical assistance? Call the AT&T Help Desk at 1-888-796-6118 or 1-847-562-7015.
This webinar is open to APHIS personnel and external stakeholders. The webinar recording will be available one week from the date of delivery at the following link: https://www.aphis.usda.gov/aphis/ourfocus/animalhealth/training-and-development/video-gallery